Privacy Policy

1. Information We Collect

When you create a Flowik account, we collect personal information including your name, email address, date of birth, and password. We also collect health data that you voluntarily provide, such as your menstrual cycle dates, mood, energy levels, sleep quality, nutrition intake, and any symptoms you log through our app. Usage data is collected automatically, including how you interact with Flowik, pages visited, time spent on features, and device information.

We use cookies and similar technologies to enhance your experience, maintain session data, and understand how users interact with our platform. You can manage cookie preferences in your browser settings.

2. How We Use Your Data

Your data is used to provide and improve Flowik's services, including generating personalized wellness recommendations, analyzing patterns in your cycle, and delivering cycle-synced daily plans. We use your information to communicate with you about account updates, new features, and important service notifications.

We never sell your data. We may share anonymized, aggregated data with research partners to advance hormonal health science, but never in a way that identifies you. If you opt into clinical features, we only share data with healthcare providers you explicitly authorize.

3. Data Storage & Security

All your health data is encrypted both in transit and at rest using industry-standard SSL/TLS protocols. We store your information on secure, HIPAA-compliant servers. Access to your data is restricted to authorized Flowik employees who are bound by confidentiality agreements.

We regularly conduct security audits and penetration testing to identify and address vulnerabilities. In the event of a data breach, we will notify you within 48 hours and provide guidance on protective measures.

4. Sharing Your Information

We do not share your personal information with third parties without your explicit consent, except when legally required. If you enable Clinical features, you can authorize sharing with healthcare providers of your choice. We may share information with service providers who assist in operating our platform, and these providers are contractually obligated to protect your data.

We may disclose information if required by law, court order, or government regulation. We will provide notice of such disclosure unless legally prohibited.

5. Cookies & Tracking

Flowik uses cookies to remember your login information, personalize your experience, and analyze platform usage. You can control cookies through your browser settings. Disabling cookies may limit some functionality of Flowik.

We do not use third-party analytics that track you across the internet. All analytics data collected is aggregated and anonymized.

6. Your Rights

You have the right to access, correct, and delete your personal information at any time. You can download a copy of all your data in a portable format. You have the right to object to processing, restrict processing, and withdraw consent to data collection at any time.

If you believe we have violated your privacy rights, you can file a complaint with your local data protection authority. Contact us directly if you have questions about your rights or wish to exercise any of them.

7. Updates to This Policy

We may update this privacy policy occasionally. Significant changes will be communicated via email or prominent notice on our website. Your continued use of Flowik after updates constitutes acceptance of the revised policy.